For example, the Thornes said, what passengers had described as a slapping sound was actually the sound of the parents clapping to music.
There were no reports of injuries on the Silver Shadow, which passengers described as receiving some damage to her bow.
Other passengers described what they said sounded like an explosion or "pop" and an odor like burning plastic.
One passenger described the crash as like a "car accident, but it keeps going and going, non-stop."
The passengers on board described his actions as calm.
Several passengers described the impact as an explosion.
An American passenger aboard the plane described the rescue: "I saw the door open and a man appears.
He said passengers in the dollar van described a second man, sitting behind the driver, who took part in the robbery attempt.
As investigators sought to determine what happened in the minutes leading up to the crash, passengers described a harrowing ordeal.
In the terminal, passengers waiting to embark described the collision as earthquake-like, shaking the entire building.