It performed marketing, integrated service management and management of service providers.

Such adaptive quality of service management is currently subject of various patent applications, as e.g.

Generally, service management comprises six different capabilities that companies should consider for optimization:

The service has already made an impact in a wide range of sectors such as high value loads, emergency services, public transport and service management.

Research emphasis on logistics, service management, and operation research.

They claim service management should stress efficiency more than effectiveness.

However in 1999 service management was again re-formed and this hospice together with other non-psychiatric services parted company.

Qedis is a full service management consulting firm.

Upon his return to Israel in 2010, he was responsible for formulating the concept of service management in the coming decade.

Other international interest emerged that broadened to include service management and service science.